Terms of service
Last Updated: February 26, 2026
Please read these Terms of Service (“Terms”) carefully before using honkup.com (the “Site”).
By accessing, browsing, or purchasing from our Site, you agree to be bound by these Terms.
1. General Conditions
By using this Site, you confirm that you are at least the age of majority in your place of residence.
You agree not to use our products or Site for any unlawful or unauthorized purpose.
We reserve the right to refuse service, cancel orders, or limit access to the Site at our sole discretion, to the extent permitted by law.
2. Accuracy of Information
We make reasonable efforts to ensure that product descriptions, pricing, availability, and other information on the Site are accurate.
However, errors or omissions may occasionally occur.
We reserve the right to correct errors, update information, or cancel orders if any information on the Site is inaccurate, without prior notice.
If an order is canceled, any payment received will be refunded.
3. Products and Availability
Product availability, specifications, and pricing are subject to change without notice.
We reserve the right to limit quantities purchased or discontinue any product at any time.
All products are sold for lawful personal or business use only.
4. Order Processing
Orders are typically processed within a reasonable timeframe during business days.
Processing and shipping do not occur on weekends or U.S. public holidays.
You agree to provide accurate and complete order and contact information so that your purchase can be fulfilled without delay.
5. Shipping & Delivery
Once your order has shipped, tracking information will be provided by email.
Shipping times, processing times, delivery estimates, shipping costs, and carrier information are provided for convenience only and are subject to change.
All delivery timelines displayed on the Site or in our Shipping Policy are estimates and are not guaranteed. Actual delivery times may vary due to carrier operations, customs processing, weather conditions, high-volume periods, or other factors outside our control.
We are not responsible for delays, service interruptions, or delivery failures caused by shipping carriers, customs authorities, or events beyond our reasonable control.
For detailed and current shipping information, please refer to our Shipping Policy.
6. Returns & Refunds
Returns and refunds are governed by our Refund Policy, which is incorporated into these Terms by reference.
Eligibility, condition requirements, and timeframes are outlined in that policy.
7. Billing and Payments
By placing an order, you authorize us to charge your selected payment method for the full purchase amount, including applicable taxes and shipping fees.
We accept secure payment methods supported by Shopify. Available payment options are displayed at checkout and may vary depending on the customer’s location, device, and eligibility. We do not guarantee the availability of any specific payment method in all regions.
Payment is charged at the time the order is placed and successfully authorized. Orders will not be processed or shipped until payment has been successfully completed.
All prices are listed in U.S. dollars (USD) unless otherwise stated.
Applicable sales tax is calculated at checkout based on the shipping destination and applicable tax laws.
If a payment is declined, rejected, or cannot be authorized, the order will not be completed. Customers are responsible for resolving payment issues with their financial institution or selecting an alternative payment method.
We reserve the right to cancel or refuse any order if fraud, abuse, pricing errors, or unauthorized activity is suspected.
8. Third-Party Services
Our Site relies on third-party services for payment processing, shipping, analytics, communications, and other functionality.
These third parties operate under their own terms and policies.
We are not responsible for issues caused by third-party systems or services.
9. Personal Information
Your use of the Site and submission of personal information is governed by our Privacy Policy.
We do not sell customer personal information.
10. Prohibited Uses
You agree not to use the Site or products for:
- unlawful or fraudulent purposes
- violating any applicable laws or regulations
- transmitting malware or harmful code
- harvesting or misusing personal data
- infringing intellectual property rights
Violation of this section may result in termination of access.
11. Limitation of Liability
To the fullest extent permitted by law, Honkup shall not be liable for any indirect, incidental, consequential, or special damages arising from:
- use or inability to use the Site
- use or misuse of products
- shipping delays or carrier errors
- system outages or interruptions
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
12. Indemnification
You agree to indemnify and hold harmless Honkup, its owners, employees, and partners from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Site or products.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
Any disputes shall be resolved in the state or federal courts located in California.
14. Changes to These Terms
We may update these Terms from time to time.
Changes take effect when posted on this page.
Your continued use of the Site after updates constitutes acceptance of the revised Terms.
15. Contact Information
If you have questions about these Terms, please contact us:
23373 Timberlane Dr., Valencia, CA 91354, USA
support@honkup.com
+1 (747) 293-9981