Terms of Service

Last Updated: June 30, 2026

These Terms of Service ("Terms") are an agreement between you and Symbiosis One, a U.S.-registered company operating the Honkup brand ("Company," "we," "us," or "our").

Please read these Terms carefully before using honkup.com (the "Site").

By accessing, browsing, or purchasing from our Site, you agree to be bound by these Terms.

1. General Conditions

By using this Site, you confirm that you are at least the age of majority in your place of residence.

You agree not to use our products or Site for any unlawful or unauthorized purpose.

We reserve the right to refuse service, cancel orders, or limit access to the Site at our sole discretion, to the extent permitted by law.

2. Accuracy of Information

We make reasonable efforts to ensure that product descriptions, pricing, availability, and other information on the Site are accurate. However, errors or omissions may occasionally occur.

We reserve the right to correct errors, update information, or cancel orders if any information on the Site is inaccurate, without prior notice.

If an order is canceled, any payment received will be refunded.

3. Products and Availability

Product availability, specifications, and pricing are subject to change without notice.

We reserve the right to limit quantities purchased or discontinue any product at any time.

All products are sold for lawful personal or business use only.

4. Order Processing

Orders are typically processed within a reasonable timeframe during business days.

Processing and shipping do not occur on weekends or U.S. public holidays.

You agree to provide accurate and complete order and contact information so that your purchase can be fulfilled without delay.

5. Shipping & Delivery

Once your order has shipped, tracking information will be provided by email.

Shipping times, processing times, delivery estimates, shipping costs, and carrier information are provided for convenience only and are subject to change.

All delivery timelines displayed on the Site or in our Shipping Policy are estimates and are not guaranteed. Actual delivery times may vary due to carrier operations, customs processing, weather conditions, high-volume periods, or other factors outside our control.

We are not responsible for delays, service interruptions, or delivery failures caused by shipping carriers, customs authorities, or events beyond our reasonable control.

For detailed and current shipping information, please refer to our Shipping Policy.

6. Returns & Refunds

Returns and refunds are governed by our Refund Policy, which is incorporated into these Terms by reference.

Eligibility, condition requirements, and timeframes are outlined in that policy.

7. Billing and Payments

By placing an order, you authorize us to charge your selected payment method for the full purchase amount, including applicable taxes and shipping fees.

We accept secure payment methods supported by Shopify. Available payment options are displayed at checkout and may vary depending on the customer's location, device, and eligibility. We do not guarantee the availability of any specific payment method in all regions.

Payment is charged at the time the order is placed and successfully authorized. Orders will not be processed or shipped until payment has been successfully completed.

All prices are listed in U.S. dollars (USD) unless otherwise stated.

Applicable sales tax is calculated at checkout based on the shipping destination and applicable tax laws.

If a payment is declined, rejected, or cannot be authorized, the order will not be completed. Customers are responsible for resolving payment issues with their financial institution or selecting an alternative payment method.

We reserve the right to cancel or refuse any order if fraud, abuse, pricing errors, or unauthorized activity is suspected.

8. Third-Party Services

Our Site relies on third-party services for payment processing, shipping, analytics, communications, and other functionality.

These third parties operate under their own terms and policies.

We are not responsible for issues caused by third-party systems or services.

9. Personal Information

Your use of the Site and submission of personal information is governed by our Privacy Policy.

We do not sell customer personal information.

10. Prohibited Uses

You agree not to use the Site or products for:

• unlawful or fraudulent purposes

• violating any applicable laws or regulations

• transmitting malware or harmful code

• harvesting or misusing personal data

• infringing intellectual property rights

Violation of this section may result in termination of access.

11. Disclaimer of Warranties

Except for the express One-Year Limited Warranty described on our Warranty page, and to the fullest extent permitted by applicable law, the Site, its content, and all products are provided on an "as is" and "as available" basis without any other warranties of any kind, whether express, implied, statutory, or otherwise.

This includes, without limitation, any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, or uninterrupted availability.

Nothing in these Terms limits or replaces the express rights provided under our published Warranty Policy.

12. Limitation of Liability

To the fullest extent permitted by law, Symbiosis One shall not be liable for any indirect, incidental, consequential, exemplary, special, or punitive damages arising from:

• use or inability to use the Site

• use or misuse of products

• shipping delays or carrier errors

• system outages or interruptions

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

13. Intellectual Property and Trademarks

All trademarks, service marks, logos, and brand names displayed on this Site are the property of their respective owners.

MILWAUKEE®, DEWALT®, Ryobi®, Makita®, Bosch®, Bauer®, RIDGID®, Craftsman®, Hart are registered trademarks of their respective owners.

These names are used solely to identify compatibility with our independently assembled products. Their use does not imply any affiliation with, sponsorship by, endorsement from, or authorization by the respective trademark owners.

14. Indemnification

You agree to indemnify and hold harmless Symbiosis One, its owners, employees, affiliates, and partners from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Site or products.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

Any disputes shall be resolved in the state or federal courts located in California.

16. Changes to These Terms

We may update these Terms from time to time.

Changes take effect when posted on this page.

Your continued use of the Site after updates constitutes acceptance of the revised Terms.

17. Contact Information

If you have questions about these Terms, please contact us:

Symbiosis One

23373 Timberlane Dr.
Valencia, CA 91354, USA
Email: support@honkup.com
Phone: +1 (747) 293-9981